We ease your mind
Kafka Operations
When time is of the essence, our RapidStream service delivers fast and expert solutions to critical event-streaming problems.
For businesses seeking a long-term, strategic approach to managing Kafka, our operations service provides the expertise to optimize and maintain your Kafka infrastructure.
Kafka Operations Services
RapidStream
Immediate assistance for urgent event-streaming issues requiring swift resolution.
Kafka Operations
Long-term support and management of your Kafka infrastructure to ensure seamless performance and scalability.
You need help Now
RapidStream
When time is of the essence, our RapidStream service delivers fast and expert solutions to critical event-streaming problems.
Key Features:
- Immediate Action: Designed for urgent issues that need resolution NOW.
- Comprehensive Diagnosis: We identify the root cause, whether it’s network-related, system misconfiguration, or software integration challenges.
- Swift Resolutions: Tailored solutions to restore operations quickly while minimizing downtime.
- Post-Resolution Support: Ensuring stability and preventing recurrence with improved monitoring and alerting. For a long-term solution we suggest our Kafka Operations Service
We help you Long-term
Kafka Operations Service
For businesses seeking a long-term, strategic approach to managing Kafka, our operations service provides the expertise to optimize and maintain your Kafka infrastructure.
Scope of Work:
- Exclusive Kafka Operations: Focused on Kafka systems, guiding teams through the issues.
- Kafka Coaching & Support: Empower your team with hands-on guidance for implementation and usage.
- Architecture Support: Plan and design scalable, future-proof Kafka environments.
- Application Enablement: Build and operate robust Kafka-based solutions independently.
- Maintenance, Monitoring, and Reporting: Proactive monitoring to detect and address issues early.
Service Level Agreement:
- Response Time: Guaranteed response within 4 hours of request.
- Availability: 9 hours a day, Monday to Friday (8:00 – 17:00), excluding public holidays in Bern and Switzerland.
- Contact Options: Reach us via email or chat for prompt assistance. Vacation coverage ensures uninterrupted basic support.